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Products and Sizing
About Gift Certificates
Made Legend Gift Certificates are a perfect gift! Gift certificates may be emailed to the recipient through our website or printed to give. Gift certificates are available in any amount.
How To Purchase
Gift Certificates are available for purchase from your account on the "Purchase a Gift Certificates" page.
How To Redeem
The Gift Certificate code will be written on the certificate in the email notification or on the printed gift certificate. Enter the gift certificate code during the checkout process in the "Order Confirmation" area. Enter your certificate code and click "Apply" to deduct the coupon amount from your order total. The code will be written on the certificate in the email notification or on the printed gift certificate. If the gift certificate amount exceeds the order total, the balance will remain on the gift certificate code to be used on future orders.
If you're having any problems redeeming your gift certificate, please contact us. We will not be able to apply a gift certificate to your purchase after it's completed.
How long are the gift certificates good for?
Gift certificates never expire. Never.
Can I use the gift certificate incrementally?
Yes, gift certificates may be used for multiple orders. For example, if you have a $25 gift certificate and only use $20 of it, the additional $5 can be used at a later date.
Are the gift certificates refundable?
No, all gift certificates are non-refundable.
Will I be sent a physical gift certificate?
No, our gift certificates are electronic. The gift certificate codes are sent via email, but they can be printed. If you forwarded the gift certificate to the recipient, but they did not receive it, contact us and we can show you how to resend the gift certificate email.
Any personal information given to Made Legend will be protected. Any Personally Identifiable Information will not be disclosed to any third parties. Any Made Legend server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.
Added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.
If you have a user account and were logged in when you placed your order, you can track your order status by logging in and accessing the "Account" link from the site header. All orders placed under your username will be visible under the "Order Status" page.
If you're unable to pull up your order, contact us and let us know what information you are entering in which fields and we can check it for correctness.
When items are in demand they get sold out fast. If an item is sold out and their is a high demand for it we will mostly likely reprint it. If you would like to purchase an item that is out of stock contact us and let us know.
You can enter a coupon or gift certificate code during the final step of the checkout process. Under "Order Confirmation", there's a field to enter a coupon code or gift certificate code. Click "Apply" to deduct the coupon amount from your order total. If the coupon amount exceeds the order total, the balance will remain on the coupon or gift certificate code to be used on future orders.
We only accept Credit or Debit Cards for payment.
Cards accepted are Visa, Mastercard and Discover. Only Debit Cards backed by Visa or Mastercard can be accepted. We don't accept Switch, Electron, Maestro and some other international debit cards. Credit Card gift cards are also not an accepted form of payment.
Our website features an SSL secure connection during the transaction keeping your information secure and private. Please note that the charge on your statement will appear "Made Legend.com".
If you need to make changes to your order before it has been shipped use the "Messages" page in your account area and let us know what you would like to change or update.
If you aren't able to see your order, just contact us. Changes can only be made if your request is answered before your order is processed. Depending on demand, we may or may not be able to make your requested change. Once your order is processed or shipped, no changes can be made and you will need to go through steps to return the item.
We're unable to add to any order since we don't store credit card information. You'll have to place a new order for any additional items.
Most likely we've received your email and have responded. Some email providers mark our emails as spam or completely block them. Check your spam folder to see if our response is there. It may also be a good idea to add email@example.com to your contacts so future emails are not blocked.
During sales or peak demand times, our customer service may be a bit backed up. If you sent an email and haven't heard back from us after 3 business days, feel free to send a follow up email from our contact page or by using the messsage center in your account area.
Sorry, we're unable to change usernames. If you no longer want the one you have, you'll need to cancel your current account and sign up for a new one.
If you aren't able to find your order confirmation email with your order number, go to the "Order Status" page under your account to find the information.
If you're still unable to pull up your order, contact us and let us know the email address you used to place the order and we can locate the order number for you.
Unfortunately we have no immediate plans to offer PayPal as a payment option. PayPal is not supported by our merchant account and also does not offer the level of fraud protection we require.
Accepting payments straight from your PayPal account is not an option currently, but this may change sometime in the future.
If you place an order online, it must be shipped.
At this time we do not offer this option, nor do we offer giftwrapping. This may change in the future.
If you completed all the steps of the checkout process and submitted an order but didn't receive an email confirmation, your order was probably placed. Don't place your order again because it may result in a duplicate shipment.
Check your spam folder for the confirmation email. If you can't find it, go to your "Order Status" page in the account section and try locate it there.
If you aren't able to locate your order with any of these options or would like us to complete an order search for you, feel free to contact us.
To avoid any emails marked as spam, be sure to add Made Legend to your email safe list in the future.
All prices are in United States Dollars (USD). However you can convert all prices using our currency converter usually found in the right column of all product pages.
If an item is removed from your shopping cart, it has sold out. Placing an item in your shopping cart does not save it for you.
To add an item to your cart, go to the item on the product page. Select the type you want and click "Add to Cart."
To delete an item from your cart, go to the shopping cart and click the 'Remove' link next to the item quantity.
To change the quantity of an item, add the item to your cart. Enter the number you want for that particular item and click update. Your order total will be adjusted.
Sorry, we don't offer gift-wrapping at this time, but may in the near future.
We do. We ship almost everywhere in the world. To find out if we ship to your country, place an item in your cart and continue to the Shipping section of the Checkout process. Open the 'Country' pull-down menu in the Shipping Address section. If your country is included in that list, we're able to ship to you. If your country is not included, we will not be able to fill your order. You could have a friend from another country order for you and forward the shipment to you.
Since we have operations in California, we're required to collect sales tax for all orders placed in those states.
Your card is charged when your order is placed.
Your card is not charged when it's declined, though it may appear so. When a card is declined, the funds intended for the order are temporarily held by your bank. Since the order was never processed, the money will not be taken from your account. The held funds will automatically disappear after a certain amount of time, usually within just a few days, depending on your bank.
If you only placed one order, there will only be one charge to your card. There may temporarily be two transactions on your card- one is the authorization and one is the charge for your order. The authorization will disappear after just a few days.
All prices on the site are in United States Dollars (USD). However you can see prices in another currency by using our Currency Converter found in the right column of all product pages. If you need to be refunded, the refund will be processed at the current currency rate. This may differ from the rate when your card was charged. Your card company may charge additional fees for conversion. Please contact them for more details.
Yes it is. When you complete your order on our site, you'll notice the lock icon in the address bar, and you'll also notice the http become https. The "s" and the lock means you're on a secure server.
Sorry, gift certificates can only be purchased by credit or debit card.
Login and click on the 'Account' link on the home page. On the Account page, click on the 'Completed Orders' link and all the orders you placed while logged into your user account will be displayed. If you placed orders and were not logged in, send us an email with your order number and username and we will add it to your history.
You can open an account here. Enter in your desired username. Once you've settled on a username, enter your real name, email address, password, birth date, and country.
When you submit your user info, you should receive an activation email almost immediately. Follow the instructions in the email to activate your account. If you don't receive an email, check your spam folder and if nothing is there, email us.
Login to your account and click the "Settings" link. From here you can edit anything in your account - name, email address, password, url, etc. Once you've made the necessary updates, scroll to the bottom of the page and click "Update My Details".
Your order will have at least two different numbers. One number is your order number. The other number(s) is your shipment number. If you place an order and all your items are shipped in one shipment, you'll have one order number and one shipment number. If your order contains items that require separate shipments, you will have one order number and one shipment number for each shipment. The order number references the whole purchase while the shipment number references just that shipment.
We randomly have sales throughout the year, but we can't give you any more details than that! Sign up for our newsletter and we'll let you know of sales when they happen.
On the top right-hand side of the Made Legend home page, you'll find a Google search option. Enter the keyword in the field provided.
Unfortunately if an item is sold-out, it's not currently available for sale. However, we reprint in demand items based on the reprint requests. Have a request? Contact us.
Sorry, we don't have a mail catalog since items are constantly moving in and out of stock. You can find all available items online.
Click here to join the newsletter!
The newsletter gives you some great new information about new releases, exciting news, and the general goings-on at Made Legend.
To unsubscribe, click on the above link and enter your email address and click "Unsubscribe."
Your card could be declined for several reasons. Make sure the card number, expiration date, and security code are entered correctly. Also be sure the card you're using is one we accept.
We Accept: Visa, Mastercard and Discover
We Do Not Accept: Switch, Electron, Maestro (and some other international debit cards), Credit Card Gift Cards
Also check to see if there are sufficient funds available on the card and that the billing address matches the card being used. If you're still having problems we recommend contacting your credit card company or bank.
Sorry, orders can only be placed online. Rest assured, our online checkout process is secure and no credit card information is stored.
Pull up your order information on the order status page and print the order page. If you received the order confirmation email, you can also print this for your records. A copy of the order invoice will also be included in the shipment.
Nope, you can place an order without signing up. If you do sign up to be a member (It's FREE!), you can create a profile and store information for future purchases.
If you forgot your username and/or password, you can request it here. On the lower right hand side, it says "Forgot Your Password?". Submit the email address associated with your account and we'll send you an email with your username and new password. Once you receive the email, login and go to your account page. Scroll to the bottom of the page where it says "Request New Password". Enter your current password and the password you'd like to have. Be sure to reset the password to something you'll remember!
Placing an order or receiving the newsletter does not mean you have a user account. You would've had to open an account separately when you placed your order or signed up for the newsletter. You can open one here.
Your order could be declined for two reasons: if your item is out of stock or if there are billing issues with the information you entered. In either situation, we will send you an email notification. If your order was declined and you didn't receive an email with an explanation from us, contact us for more information.
Unfortunately that means an item in your order was not available when we processed it. You should've received an email notification informing you of the situation and the refund. If you didn't receive this information, contact us and we can provide you with a copy of it.
If you didn't receive an order confirmation, don't place your order again. You can check your order status to see if your order exists or contact us via the "Messages" link under the "Account" section to see if we can locate your order information. Be sure to provide the full name on the order, email address, and first 4 and last 4 digits of the card used.
If you cancel an order, you 'll be reimbursed in the original form of payment. If you paid by credit card, you'll be refunded the same amount back to your credit card. If you used a coupon or Gift Certificate contact us with your order number and we'll reissue the code/points.
First, check your order status in your account to make sure it was shipped to the correct address and contact your neighbors to see if the order was misdelivered. Determine the expected delivery time for your order and if it's past the time frame given, see below.
If you placed a Domestic (US) order:
UPS: Check the tracking number issued when the order was placed. If your tracking number has not updated in several days or if it shows the order as delivered, but you did not receive it, contact us and we'll start an investigation with UPS.
Postal: This shipping method typically takes 5-8 days to be delivered, but can take up to 20 days. Bad weather or local post office congestion can cause a delay. If you still don't have your order after 20 days, check with your local post to see if they're holding your order and contact us if they're unable to find it.
If you placed an International (non-US) order:
Economy or Priority Postal: This shipping method can take up to 5 weeks to deliver a shipment. Shipments can be delayed at country borders, customs, or other destinations along the way. If you don't receive your order after 5 weeks, check with your local postal and customs offices to see if they are holding your order and contact us if they're unable to find it.
UPS Expedited or UPS Express: Check the tracking number issued when the order was placed. If your tracking number has not updated in several days or if it shows the order was delivered, but you did not receive it, contact us and we'll start an investigation with UPS. If the tracking hasn't updated in several days, but the last update is regarding "CUSTOMS" or "CLEARANCE", your order is being held at the customs office. Contact UPS to arrange delivery.
If you didn't receive the Gift Certificate order confirmation, don't place your order again. You can check your order status in the "Account" area to see if your order exists or contact us to see if we can locate your order information. Be sure to provide the full name on the order, email address, and code used.
Contact us with your username and email address used to create the account and we'll activate it for you. Be sure to check your spam first. Likely the email was received and marked as spam.
We offer the following options for shipping:
Domestic (US) Orders
Costs vary based on ship location, the weight of the items in your order and the shipping method chosen. To determine the cost of shipping, simply add the items you wish to order to your cart and proceed to the second page of the shipping step. In this step, you'll see how much it will cost you to ship with all available shipping methods without having to place an order.
Custom fees and additional fees may apply for international shipments. Please contact your local customs office for more information.
You may be able to track your shipment depending on the shipping method. The tracking number will be included in the shipment notification email. If you have the tracking number, you can track your shipment at UPS.com
The following shipping options are traceable:
Domestic (US) Orders
Only available to certain international areas.
Domestic and International Postal shipping options don't have tracking information.
If you received a shipping confirmation email, your order has shipped from our warehouse. Check the estimated delivery times for your shipping method:
Domestic (US) Orders
Note: UPS cannot ship to PO Boxes and APO address. For these addresses only, a Postal shipping option is available.
Postal shipments can take up to 20 days to arrive depending on conditions and delays.
*Only available for certain international areas. Delays may occur at the customs office that are out of UPS control. In these situations, the shipping time is no longer guaranteed.
Please note that the time frames listed above only apply to the estimated time it will take for your order to arrive FROM THE DATE IT WAS SHIPPED. Please check the processing time estimated in your email confirmation to determine when your order will ship.
Postal International can take up to 5 weeks to arrive depending on conditions and delays.
In most cases, that means your order was just shipped. Tracking numbers can take up to 72 hours to be updated. Check back in 24 hours and the information should be updated.
Any international order may incur a customs fee. The shipping step of the checkout process states that all international orders may incur customs fees and additional fees. These fees are being charged by your government, not our site. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.
Certain UPS shipments may incur minimal UPS handling/brokerage fees.
All prints are rolled along with a layer of tissue paper. The item is then placed in a thick cardboard shipping tube. The packaging has been tested for durability to deter damage.
Prints are shipped separately from apparel. If you place a combination order of prints and tees, you'll receive a shipping notification for each portion of your order.
If you happen to receive a damaged print, contact us.
We offer UPS Next Day and UPS 2 Day for express shipping. Once an order ships, delivery will be made the next business day for UPS Next Day and in two business days for UPS 2 Day. Some processing time may apply. Additional processing time will be noted at checkout.
UPS 2 Day and Next Day deliveries are only made during the business week. Deliveries will NOT be made on Saturday or Sunday or holidays. If an order is shipped Friday UPS Next Day, it will arrive on Monday. If that Monday is a holiday, it will arrive on Tuesday.
UPS may not be able to guarantee delivery times in certain situations: adverse weather, address/delivery issues, etc. For more information, view the UPS Terms and Conditions of Service .
In certain countries, we offer UPS Express Saver and UPS Expedited for express shipping. Once an order ships, delivery will be made 1-3 business days for UPS Express Saver and 2-5 business days for UPS Expedited. Some processing time may apply. Additional processing time will be noted at checkout.
UPS Expedited and Express deliveries are only made during the business week. Deliveries will NOT be made on Saturday or Sunday or holidays. If an order is shipped Friday UPS Express Saver, it should arrive between Monday and Wednesday the following week. If that Monday is a holiday, it will arrive between Tuesday and Thursday.
UPS may not be able to guarantee delivery times in certain situations: customs delays, adverse weather, address/delivery issues, etc. For more information, view the UPS Terms and Conditions of Service .
If your order contains a mixture of tees, prints, or art panels, your items will be shipped separately. You'll receive a separate shipping notification and tracking number if applicable.
Some items are required to ship separately. If your order has multiple shipments, each shipment will have its own shipping charge. Conversely at this time if you order from multiple vendors (or bands) you'll be charged shipping from each vendor.
In the shipping information section of the checkout process, enter your shipping information for your PO Box address.
We don't offer discounts for bulk shipments. However, the more items in an order, the less the shipping charge will be per item.
We know that the customs office is not a fun place, but we also need to follow their rules and fill out all customs forms properly by marking the package correctly and including the value of the items. If we don't fill out the forms this way, we risk having the shipment returned to us or being prohibited from shipping to that country.
To find out how not to be charged customs fees, contact your local customs office for more information. Most countries allow up to a certain value of goods into the country without any additional duties and taxes.
You can find info about our tees on the sizing chart in the right column of product pages. At the moment we offer a variety of shirt types but attempt when possible to print on American Apparel or Alternative Apparel shirts. Different vendors may print on differnt types of apparel. This should be noted when applicable on each product page.
The instructions are as follows: Machine wash cold. Wash dark colors separately. Use non-chlorine bleach only if needed. Tumble dry low. Do not iron decoration. Do not dry clean if decorated.
If the tee was printed using specialty inks, Glow in the Dark, Foil, Felt, etc, washing inside out helps preserve the ink.
The tees are primarily 100% cotton tee shirts so expect some shrinkage. To lessen this, try hang drying your tees.
The Made Legend Custom Tees are made of 100% cotton. For softness, we use a combed, single jersey material. The tees are not pre-shrunk so be sure to select a size to accommodate some shrinkage.
Paper for artprints varies based on the the vendor responsible for the printing. Paper types should be specified on the specific art print's product page.
We use American Apparel tees as often as we can. The American Apparel tees are made in the US. Different vendors may use different types of tees which will be specified on the individual product pages.
All screen printing is done in the US.
The measurements on the sizing charts are of the tee shirt, not your body, so we recommend measuring a tee that fits you well. To determine the width, measure just under the armholes on one side of the garment. To determine the length, measure from the shoulder seam to the bottom seam of the tee. Be sure to add 0.5 to 1 inch on both measurements to account for shrinkage. Compare your measurements to the size chart to see what size best suits you.
All tees may vary up to one inch (industry standard) from the measurements stated on the size chart.
We want you to love what you order. If you're not satisfied with your purchase, please return the item(s) for an exchange, refund or credit.
You may return most new, unopened items within 30 days of delivery for a full refund.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You can get a copy of the return forms here:
Please include your order number, your email address, and the email address of whoever placed the order if they're different.
See the Return Policy for more details.
If you received a defective or wrong item, we'll reimburse you for the return shipping. Please include the shipping receipt and send it back to us. With the receipt included, we'll reimburse you for the cost of shipping the item back to us via regular mail. Unfortunately, we will not reimburse for express shipping, so be sure to send it back via regular mail. The original shipping cost is non-refundable.
Returns can take 1-2 weeks to be processed once we receive them. Be sure to also factor in the ship time for your return to be delivered to us. When your return is processed, we'll send you a notification email. If you believe your return should've been processed, but never received a notification, check your spam folder to make sure the email didn't get marked as spam.
Sorry, online purchases cannot be returned at the store or the warehouse at this time.
We have an even exchange policy, one item for like item of the same price. If you purchased an item during a sale and would like to exchange it after the sale, you will not be charged the post-sale price difference as long as the item you're exchanging for is within a few dollars of the original purchase price.
If you'd like to exchange for an item of a higher price, please include your credit card number so we can charge you for the difference. Additionally, you will not be refunded for any price difference if you are exchanging for a lower value tee. If you would like the price difference, we recommend returning for a refund or Made Legend credit and placing a separate order for the lower priced items.
If you opt for a refund or store credit, it will be in the amount you paid for the items.
If the item you request is out of stock when the exchange is processed, you'll be issued Made Legend credit instead. If you don't want Made Legend credit, we recommend including a second choice on the return form.
Anyone can submit an origional design for consideration for printing for our Made Legend store OR submit of photo of themeselves in one of our shirts at our Submit a Design page. At a later date we will be created a photo gallery for each product based on submitions of people in our apparel. For t-shirt submissions please alow up to a week for us to get back to you regarding your submission.
To submit a design
Create a design that you want to share with the world. Well then we want to see it. Made Legend is always on the lookout for new designers that want to contribute their work and ideas.
There are 2 ways that you can join forces with us.
If your artwork is chosen to be printed you will be contacted about compensation options.
We except shirts done in a vector art program, such as Adobe Illustrator® or in a raster program such as Adobe Photoshop®. When submitting your design please send us a gif or jpeg of the art work. If your design is selected we will then ask for the original art work.
Founders Carl Bender and Cassidy Bishop formed Made Legend in late 2009.
Not at this time.
Like any company, we occasionally have positions we need to fill.Contact us with your resume and a little something about you and we'll get back to you.
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